Privacy Policy
Last Updated: March 15, 2025
1. Introduction and Overview
At Dromeria Qunvalo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our mobile game development services and educational programs. We're committed to transparency about our data practices and ensuring you understand your rights regarding your personal information.
This privacy policy applies to all services provided by Dromeria Qunvalo, including our website at dromeriaqunvalo.digital, educational programs, workshops, and any mobile applications we develop or distribute.
By using our services, you agree to the collection and use of information in accordance with this policy. We've designed our practices to comply with Egyptian data protection laws and international privacy standards.
2. Information We Collect
We collect different types of information to provide and improve our services. Here's what we gather and why:
Personal Information
- Name and contact details
- Email address and phone number
- Educational background
- Professional experience in gaming
- Portfolio submissions
Technical Information
- Device type and operating system
- Browser information and version
- IP address and location data
- Website usage patterns
- Performance analytics
Educational Data
- Learning progress and achievements
- Assignment submissions
- Participation in workshops
- Feedback and evaluations
- Communication with instructors
3. How We Use Your Information
Your information helps us deliver better educational experiences and develop relevant content. We use your data for several key purposes:
Educational Services
We use your information to provide personalized learning experiences, track your progress through our programs, and offer relevant feedback on your development projects. This includes analyzing your learning patterns to suggest additional resources or areas for improvement.
Communication and Support
We'll contact you about program updates, new opportunities in mobile game development, and respond to your questions or technical support needs. We also use your information to send newsletters about industry trends and educational content.
Service Improvement
Your usage data helps us understand which aspects of our programs are most valuable and where we can make improvements. We analyze this information to enhance our curriculum and develop new educational resources.
4. Information Sharing and Disclosure
We don't sell your personal information to third parties. However, there are specific circumstances where we may share your data:
Educational Partners
We work with industry professionals and gaming companies who contribute to our educational programs. With your consent, we may share relevant portfolio work or achievements to facilitate mentorship opportunities or internship placements.
Service Providers
We use trusted third-party services for hosting, email communication, and analytics. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by Egyptian law or to protect our legal rights, prevent fraud, or ensure the safety of our community members.
5. Your Privacy Rights
You Have Control Over Your Data
Under Egyptian law and our commitment to privacy, you have several important rights regarding your personal information.
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request. If you want to transfer your data to another service, we'll help facilitate that process.
Correction and Updates
If any of your personal information is incorrect or outdated, you can ask us to correct it. You can also update most of your information directly through your account settings on our platform.
Deletion Rights
You can request deletion of your personal data, though we may need to retain certain information for legal or legitimate business purposes. We'll explain what we can delete and what we need to keep, along with the reasons why.
Processing Restrictions
You can ask us to limit how we process your information in certain situations, such as when you're disputing the accuracy of your data or have objected to our processing activities.
6. Data Security Measures
Protecting your information is a priority. We've implemented multiple layers of security to safeguard your personal data:
Technical Safeguards
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Secure cloud hosting with backup systems
- Access controls and authentication requirements
- Regular software updates and security patches
Organizational Protections
- Staff training on data privacy and security
- Limited access to personal information based on job roles
- Confidentiality agreements for all team members
- Incident response procedures for security breaches
- Regular review and update of security policies
While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
7. Data Retention Periods
We keep your information only as long as necessary for the purposes outlined in this policy. Here are our retention guidelines:
8. International Data Transfers
Your personal information is primarily stored and processed within Egypt. However, some of our service providers may process data in other countries to support our educational platform and communication systems.
When we transfer your data internationally, we ensure appropriate safeguards are in place through contractual protections and by working only with providers that maintain adequate security standards. These transfers are necessary to provide you with our educational services and support.
If you have concerns about international data transfers, please contact us to discuss the specific safeguards we have in place for your information.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our content. These technologies help us remember your preferences and provide personalized educational recommendations.
Essential Cookies
Some cookies are necessary for our website to function properly. These enable basic features like page navigation, access to secure areas, and remembering your login status during educational sessions.
Analytics and Performance
We use analytics cookies to understand which parts of our educational content are most helpful and how we can improve the learning experience. This data is aggregated and doesn't identify you personally.
Your Cookie Choices
You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect the functionality of our educational platform and limit some personalized features.
10. Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date at the top of this policy indicates when it was last updated.
If you disagree with any changes to this policy, you can contact us to discuss your concerns or exercise your rights to limit or delete your personal information.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: info@dromeriaqunvalo.digital
Phone: +201119633852
Address: 36 Victor Emanuel St., SEMOUHA, Sidi Gaber, Alexandria Governorate 5432072, Egypt
We'll respond to your privacy inquiries within 30 days and work with you to address any concerns about how we handle your personal information.